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Managing private IP networks and instance assignment in Customer Portal

Last updated on Jul 10,2026 |

under

Cloud, Portal

by Johnny H.

Introduction

Whether you are scaling your network infrastructure or adjusting your resource allocation, efficiently organizing your internal network is essential for seamless server communication. This guide explains how customers can control their internal networking environment directly through the IPServerOne Customer Portal. System administrators and infrastructure managers can perform these updates at any time from their account dashboard to ensure optimal connectivity and security. By organizing internal network spaces and binding private addresses to specific compute nodes, you can safely isolate backend traffic from the public internet. This manual covers creating, editing, and deleting private IPs, mapping them to your instances, and verifying the configuration across different operating systems.

Prerequisite

Access to the IPServerOne Customer Portal
Portal user account with instances created or with privileges
Basic knowledge of private networking and IP addressing concepts

Step-by-step guide

Step 1: Access to networks managing site

Login into our [Customer Portal]
If you wish to assist to manage the instance’s networks that is not under your user account, you may ask instance’s owner to grant you the necessary role by [Delegate access in portal: Assigning roles and notifications to secondary users]
Navigate to network managing site by click the Network on the left side menu

Step 2: Managing private IP networks

Important Note ⚠️: The private IP network is DHCP enabled by default, which mean the IP address will be automatically assign to the instance. To run as static private IP, you will need to manually edit the configuration within the OS level.

There are 2 ways to create new private IP network in Customer Portal, which create within the network managing site and instance’s network managing site.
For instance’s network managing site, the guidance will be share in the next step, Step 3: Assigning private IP networks.

Create private IP network

Click on the CREATE NETWORK button

Enter you desired name and choose the private IP subnet you wish to have

You may choose Custom and enter your desired subnet

Once you have entered the details, click CREATE button to save

Rename private IP network

Click on the ACTIONS drop-down menu and select Rename option

Enter your new desired name and click RENAME to save

Delete private IP network

Click on the ACTIONS drop-down menu and select Delete option

Click DELETE again to confirm you wish to delete the private IP subnet

If the private IP subnet is attached to any of the instances, you will be getting the message below to prevent it being delete

Step 3: Private IP network instance assignment

There are 2 ways to assign the private IP network to instances in Customer Portal, in network managing site and instance’s network managing site.
Using network managing site allow you to perform the actions in the fastest way. While instance’s network managing site allow you to fully review the instance before performing any actions.

Network managing site

Once you have created a new private IP network, a window will show up and provide the option ASSIGN or SKIP FOR NOW. Click ASSIGN to start assigning the private IP network to the instances

If you have missed the window or the private IP network was not created recently, you may click on the NAME to start assigning the private IP network to the instances

In this screen, you will be seeing the assigned instances listed. Click MANAGE INSTANCES to start the assignment

Make sure you have selected Instance and the Instance type (Cloud Instance or GPU Instance). Tick on the instance you wish to assign then ATTACH to apply

Instance's network managing site

Navigate Cloud Instance and select NAME to enter the instance management page

Switch to NETWORK tab then open the Private Networks tab. Select the Private Networks from the drop-down then click ATTACH button to apply
Tips 🖊️: You can use CREATE & ATTACH to create new private IP network on the spot and attach it after creation

To detach the private IP network from the instances in network managing site and instance’s network managing site.

Important Note ⚠️: Please make sure you have removed the private IP network configuration in the OS level before detaching in Customer Portal

Detaching private IP network

In network managing site, click on DETACH INSTANCES to detach in batch or using DETACH to detach from an instance

In instance’s network managing site, click DETACH to detach the private IP network from the instance

Step 4: Verifying private IP network assignment in OS level

After the private IP network is assigned to instance, it should be showing in the OS level automatically without rebooting the server and changing any configuration. To verify the private IP network within the OS level:

Linux OS (Debian-based and RHEL-based)

Access the instance via SSH client, refer the step from [How to login to your Linux Server via SSH]

Run the command below and the private IP network should be showing
```
sudo ip a
```

Example output of the command

Tips 🖊️: Refer to the guidance for configuring the instance’s network – [How to configure network settings using nmtui on Linux]

Windows OS

Access the instance via RDP, refer the step from [How to login to your Windows Server via RDP]

Run the command below in Windows Command Prompt (CMD) and the private IP network should be showing
```
ipconfig
```

Example output of the command

In Windows Network Settings will also be showing, there will be 2 networks and one of it should be the private IP network

Tips 🖊️: Refer to the guidance for configuring the instance’s network – [How to configure network settings on Windows Server]

Conclusion

By following this guidance, you can successfully create, remove, and map private IP resources to your infrastructure instances using the portal dashboard, as well as confirm status changes inside your system environment.

For additional assistance or if you encounter any issues, please contact our support team at support@ipserverone.com.