Johnny H. - IPSERVERONE

How to deploy MongoDB or MongoDB Cluster using One-Click Applications in Customer Portal

By Johnny H.July 3, 2026

Introduction Deploying database instances efficiently is a key requirement for modern applications. This guide explains how and where NovaCloud users can quickly provision MongoDB or a MongoDB Cluster directly within the Customer Portal using the pre-configured One-Click Applications feature to accelerate database deployment. Prerequisites Access to the IPServerOne Customer Portal Sufficient Cloud Credits in

FAQ: Is there an API for resizing Cloud Instance?

Customer Portal, FAQ, My Products, NovaCloudBy Johnny H.June 16, 2026

Is there an API for resizing Cloud Instance? Unfortunately, we do not currently support API commands for resizing your Cloud Instance. As a workaround, you can scale your instance manually by logging into the Customer Portal. Please refer to the step-by-step guide provided in this LINK. For additional assistance or if you encounter

FAQ: How to rename an email address in DirectAdmin?

Control panel, Email, FAQBy Johnny H.June 15, 2026

How to rename an email address in DirectAdmin? Yes, you can rename an email address in DirectAdmin by editing its username under Email Accounts in the Email Manager. However, please remember that this WOULD NOT automatically update elsewhere. You will also need to manually change the address in any linked features like Autoresponders,

FAQ: Will there be downtime when I resize my cloud instance’s CPU and RAM?

Customer Portal, FAQ, My Products, NovaCloudBy Johnny H.June 15, 2026

Will there be downtime when I resize my cloud instance’s CPU and RAM? Yes, there will downtime when resizing the cloud instance because it alters the underlying physical hardware allocation. The instance resizing window generally lasts between 2 to 10 minutes. You may refer to our Knowledge Base for the step of resizing

FAQ: Do Smartermail got recall function?

Email, Email, Email Hosting, Email Server, FAQ, SmarterMailBy Johnny H.June 15, 2026

Do Smartermail got recall function? Unfortunately, the Smartermail does not have a built-in email recall or “undo send” function. Once you click Send in SmarterMail, the email is immediately pushed into the outgoing spool and delivered via standard SMTP rules. After the recipient’s mail server accepts it, it cannot be pulled back. The

How to clean up stuck email in Outlook Outbox

By Johnny H.June 15, 2026

Introduction When your emails get trapped in the Outlook Outbox due to large attachments or connection glitches, it halts your communication and disrupts your workflow. This guide helps Windows and Mac users resolve this common mail-stuck issue immediately within their Outlook application to restore normal email delivery. Prerequisite Active email account credentials configured in

How to repair Outlook data files using Outlook Inbox Repair tool

By Johnny H.June 15, 2026

Introduction When your email files become corrupted or inaccessible, the Outlook Inbox Repair tool (SCANPST.EXE) can safely diagnose and mend these internal database errors. This built-in Windows utility allows Microsoft Outlook users to quickly restore file integrity and recover missing folders directly from their local machine. Prerequisite Administrator privileges on the local machine (if

How to upgrade SmarterMail on Linux

By Johnny H.June 5, 2026

Introduction Upgrading your Linux-hosted SmarterMail mail server ensures optimal security, performance, and access to new features. System administrators can easily perform this maintenance task directly on the server via the command-line interface within a few minutes. Prerequisite Access to the Linux server with root or sudo privileges Active SmarterMail license covering the new version

How to setup user email mailbox quota alert in cPanel

By Johnny H.June 4, 2026

Introduction Monitoring storage is essential to prevent server disruption and ensure steady email delivery. This guide explains how to enable and configure mailbox disk quota alerts in WHM, allowing administrators to notify cPanel users automatically before their email storage reaches critical capacity limits. Prerequisite Access to WHM with root privileges Basic knowledge of navigating the

How to configure domain user disk quota alert in cPanel

By Johnny H.June 4, 2026

Introduction If you are managing a web server, staying informed about storage consumption is crucial. This guide explains how to enable disk quota alerts in cPanel, allowing administrators to get notifications before automated restrictions disrupt active domain users. Prerequisite Access to WHM with root privileges Basic knowledge of navigating the WHM interface Step-by-step guide