I want to pay using credit card but got a message saying there is a linked card. What should I do? If you see this error message, here’s how you can fix it: Check your account Check your payment method under My Account if there is any card saved or linked. If you
How to revoke SSL order? You can request to revoke (cancel) your SSL certificate under these conditions: Within 7 days from the date you received the SSL certificate from us, OR If there is a problem with the SSL certificate. To request a revoke, simply: Submit a support ticket through the Customer Portal, OR
How to rename project name? At the moment, renaming a project for your Instance is not available. Once a project name has been registered, it will remain permanent until the project is deleted. However, you do have the option to rename your Instance. This allows you to better organize and identify your resources without affecting
How to buy additional IP address and add in my Nova Cloud VM? To purchase additional IP addresses for your Nova Cloud VM, please follow these steps: Send an email to our Sales team at sales@ipserverone.com. In your email, kindly include the following details: Your current server IP address Your server ID (SSID) or
What are the prices for hosting with proxmox ve? The pricing for Proxmox VE (Virtual Environment) hosting depends on the number of nodes you subscribe to with us. As a general guideline, the cost ranges from RM3,500 to RM15,000 per month, based on factors such as: The number of nodes Resource allocation (CPU, RAM,
Can you recommend Cloud plan for CCTV storage? We do recommend using our S3-compatible cloud storage solution to store your CCTV footage. It offers scalable, secure, and cost-effective storage that supports continuous video recording and easy access to archived footage. To provide the most suitable recommendation, we kindly ask you to share more
Do you offer a serverless system? Yes, we do! However, it will be provided as a customized platform based on your specific needs. If you’re interested, feel free to reach out to us here (https://www.ipserverone.com/contact-us-via-chat/) or email us at sales@ipserverone.com. We’ll be glad to assist you further.
Is there a service that can build my app for me? While IP ServerOne specializes in hosting and infrastructure, we can refer you with our trusted app development partners. If you’re looking to build a mobile or web application, just let us know the type of app or functionality you’re interested in. Simply reach
What is the credit limit for Cloud Credit? There is no limit for Cloud Credit top-ups. You may top up your Cloud Credit at any time and in any amount, based on your convenience and usage needs. This allows you the flexibility to manage your cloud service expenses according to your budget. If you need
Introduction If you want to check which services are currently billed to your credit card, you can easily view the linked services from your account. This helps you manage payments and avoid confusion when multiple cards or services are involved. Step-by-step on how to check your linked services: Login to your account in IP ServerOne’s