What is cPanel extended lifecycle support fee? The cPanel Extended Lifecycle Support (ELS) fee is a monthly charge applied when you’re using an outdated version of cPanel that has reached its end-of-life status but continues to receive limited security updates under cPanel’s ELS program. This fee helps cover the cost of maintaining extended support
How much are the cPanel extended lifecycle support (ELS) fees? The ELS fees are based on cPanel’s official pricing, and IP ServerOne does not apply any additional markup. The fees vary by license type and are adjusted every six months. Below is the breakdown: 1. cPanel Solo Cloud (1 account) Aug 1 – Dec
Is there a setup fee for Nova Cloud? There is no setup fee for Nova Cloud, you can get started instantly with flexible hourly or monthly billing, paying only for the resources you use. However, if you require custom services such as data migration or software installation, a one-time migration or smart hands fee
Cloud General plan come with email hosting? The Cloud General plan does not include email hosting by default. However, if you subscribe to a Cloud server on a monthly/yearly (subscription) basis, you may configure your own email service on the server. Please note that our Nova Cloud (hourly billing) does not support email hosting.
What is the cost or pricing for Cloud backup? Pricing for Cloud Backup depends on your selected backup options, storage size, and recovery needs. IP ServerOne offers flexible solutions, including multi-site and off-site backups, allowing you to store data on-site, off-site, or in the cloud using Veeam Backup & Replication. You can protect virtual
Introduction A domain name is your unique identity on the internet, essential for establishing your website, email, brand, or overall online presence. Through the IP ServerOne Customer Portal, anyone with an account, whether an individual or business, can easily register a domain name at any time. It is highly recommended to register early to secure
How to upgrade the server? Upgrading your server depends on the type of service you are using. If you are using a Nova Cloud server, you can conveniently perform the upgrade through our Customer Portal. After logging in, simply follow the step-by-step instructions provided in this guide: How to Resize Cloud Instance, which explains
Do you provide a test server? If you’re interested in exploring and evaluating our cloud server capabilities, you can start with our Nova Cloud service. It is a prepaid platform that allows users to test and experience our cloud infrastructure by topping up a minimum of 50 points. This gives you the flexibility to
Where is your company located? IP ServeOne’s office is located at: IP ServerOne Solutions Sdn Bhd Unit 21-03, Level 21, IMAZIUM, No. 8, Jalan SS 21/37, Damansara Uptown, 47400 Petaling Jaya, Selangor Darul Ehsan.
Is backup included in the Bare Metal plan? Backup is not included by default in the Bare Metal Server plan offered by IP ServerOne. However, we understand the importance of data protection and business continuity, which is why we offer optional backup solutions that can be customized based on your specific needs. If you