Please assist to renew my domain name as I have made the payment.
Payment via Customer Portal:
If you’ve completed your payment through our customer portal, your domain will automatically renew upon successful transaction, and the new expiry date will be reflected.
In case the domain information hasn’t updated (e.g., expiry date remains unchanged), please reach out to us at cs@ipserverone.com for prompt assistance and verification.
Manual Payment or Transaction:
For payments made manually (e.g., bank transfer), kindly send a copy of the payment slip to cs@ipserverone.com for verification.
After verification on payment, we will assist to manually update, and the domain renewal will be processed accordingly.